Overview
This website is operated by Mercy’s Edge Official. Throughout the site, the terms “Mercy’s Edge,” “we,” “us,” and “our” refer to Mercy’s Edge Official.
Mercy’s Edge Official provides this website, including information, music-related content, merchandise, show information, media, tools and other services made available through the site, subject to your acceptance of these Terms of Service and any other policies referenced on the site.
By visiting our website, purchasing merchandise, accessing content, submitting information, following ticketing links or otherwise using the website, you engage with our “Service” and agree to be bound by these Terms of Service.
These Terms apply to all users of the website, including visitors, customers, fans, contributors and anyone accessing or interacting with the Service.
Please read these Terms carefully before accessing or using the website. If you do not agree with these Terms, you should not use the website or Services.
We may update or replace any part of these Terms from time to time by publishing an updated version on this page. Your continued use of the website following any changes constitutes acceptance of the revised Terms.
Section 1 – Online Store Terms
By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian where required.
You may not use our website, merchandise, music, media or other Services for any illegal or unauthorised purpose.
You must not attempt to transmit viruses, malware, malicious scripts or other harmful code through the website.
A breach of these Terms may result in your access to the Service being suspended or terminated.
Section 2 – General Conditions
We reserve the right to refuse Service where reasonably necessary, including in cases of suspected fraud, abuse, unlawful conduct or violation of these Terms.
You agree not to reproduce, duplicate, copy, sell, resell, distribute or commercially exploit any portion of the Service without our prior written permission.
Use of the website does not grant you ownership of any Mercy’s Edge intellectual property, artwork, recordings, photographs, logos, branding or other content.
Section 3 – Website Information
We aim to ensure that information published on the website is accurate and current, but we do not guarantee that all information will always be complete, accurate or up to date.
Information relating to show dates, venues, release dates, merchandise availability, pricing and other matters may change.
Historical content may remain available for reference purposes.
We reserve the right to update, modify or remove website content at any time.
Section 4 – Prices and Changes to the Service
Prices for merchandise, music, tickets or other products displayed or linked through the website may change without notice.
We may modify, suspend or discontinue any part of the website or Service at any time.
Where tickets or products are sold through third-party platforms, the pricing and terms displayed by that third party may also apply.
Section 5 – Merchandise and Products
Certain Mercy’s Edge merchandise may be available exclusively online, at live shows or through limited releases.
Products may be available in limited quantities and may sell out without notice.
We make reasonable efforts to display merchandise colours, designs and product details accurately. However, colours and appearance may vary depending on your screen, manufacturing process or production batch.
We reserve the right to:
limit quantities available for purchase; limit sales to particular regions or jurisdictions; discontinue products; change pricing; correct product information; and cancel or decline orders where reasonably necessary.
Limited-edition, pre-order or made-to-order merchandise may have different fulfilment timeframes which will be stated where applicable.
Section 6 – Orders, Billing and Account Information
You agree to provide current, complete and accurate information when making a purchase.
We reserve the right to refuse, limit or cancel an order where we reasonably believe there has been an error, suspected fraud, misuse of the store or an issue affecting product availability.
If we cancel an order after payment has been taken, any applicable refund will be processed in accordance with our Refund Policy and applicable consumer law.
For further information, please review our Refund Policy.
Section 7 – Shows, Tours and Live Events
Show dates, venues, line-ups, performance times and tour information are subject to change.
Unless tickets are sold directly through Mercy’s Edge Official, ticket purchases may be processed by independent ticketing providers, venues, promoters or event organisers.
Those third parties may have their own terms, refund policies and privacy policies.
Mercy’s Edge Official is not responsible for the operation of third-party ticketing platforms or for decisions made by independent venues, promoters or event organisers.
Where an event is postponed, relocated or cancelled, ticket holders should follow the instructions provided by the relevant authorised ticket seller or event organiser.
Section 8 – Music and Digital Content
Music, videos, photographs, artwork, recordings, lyrics, graphics and other digital content made available through this website remain the property of Mercy’s Edge Official and/or the applicable rights holders.
Unless expressly stated otherwise, content is provided for personal, non-commercial use only.
You may not reproduce, redistribute, upload, sell, commercially exploit or create unauthorised derivative works from our content without permission from the relevant rights holder.
Nothing in these Terms transfers ownership of any copyright, trademark or other intellectual property rights to you.
Section 9 – Third-Party Services and Links
The website may contain links to third-party websites or services, including:
ticketing platforms; streaming services; social media platforms; merchandise fulfilment services; payment processors; and other external websites.
We are not responsible for the content, security, availability, policies or practices of third-party websites.
Your use of third-party services is subject to their own terms and policies.
Section 10 – Fan Content, Comments and Submissions
If you submit comments, photographs, videos, messages, reviews, artwork or other content to Mercy’s Edge, you confirm that you have the necessary rights to submit that material.
You remain responsible for anything you submit.
Where you intentionally send us content for reposting, promotion, fan features or similar purposes, you grant Mercy’s Edge a non-exclusive, royalty-free permission to reproduce, publish and share that content for those purposes.
We are not obligated to publish, respond to or retain submissions.
We may remove content that we reasonably consider unlawful, abusive, defamatory, infringing, obscene, misleading or otherwise inappropriate.
Section 11 – Personal Information
Our collection and use of personal information is governed by our Privacy Policy.
Information may be processed by service providers involved in operating the website, fulfilling merchandise orders, processing payments or providing other Services.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, show information, shipping charges or other content.
We reserve the right to correct errors, update information or cancel affected orders where permitted by law.
Nothing in these Terms limits any rights you may have under applicable consumer protection legislation.
Section 13 – Prohibited Uses
You may not use the website or its content:
for unlawful purposes; to infringe intellectual property rights; to harass, abuse or harm another person; to submit false or misleading information; to distribute malware or harmful code; to collect personal information about others without authority; to interfere with website security or functionality; to scrape or systematically extract content for unauthorised commercial purposes; or to impersonate Mercy’s Edge, its members, representatives or affiliated parties.
We may restrict access to the Service where these Terms are violated.
Section 14 – Intellectual Property
The Mercy’s Edge name, logo, visual identity, artwork, website design, photography, graphics, music, recordings, videos and other original material are protected by applicable copyright, trademark and intellectual property laws.
You may not use Mercy’s Edge branding in a way that suggests endorsement, affiliation or official status without written permission.
Unauthorised reproduction or commercial use of our intellectual property is prohibited.
Section 15 – Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.
We do not guarantee that the website will always be uninterrupted, secure or error-free.
Nothing in these Terms excludes warranties, guarantees, rights or remedies that cannot legally be excluded under applicable consumer law.
Section 16 – Limitation of Liability
To the maximum extent permitted by law, Mercy’s Edge Official and its members, representatives, contractors and service providers will not be liable for indirect, incidental, special or consequential loss arising from your use of the website or Service.
This limitation does not apply where liability cannot legally be excluded or limited.
Section 17 – Indemnification
To the extent permitted by law, you agree to indemnify Mercy’s Edge Official against claims, losses or expenses arising directly from your unlawful use of the website, your infringement of third-party rights or your material breach of these Terms.
Section 18 – Severability
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will continue in effect.
Section 19 – Termination
These Terms remain in effect while you use the website.
We may suspend or terminate your access to the Service where you materially breach these Terms or misuse the website.
Any provisions which by their nature should survive termination will remain in effect.
Section 20 – Entire Agreement
These Terms, together with our Privacy Policy, Refund Policy and any other policies published on the website, constitute the agreement between you and Mercy’s Edge Official regarding your use of the Service.
Section 21 – Governing Law
These Terms are governed by and interpreted in accordance with the laws of [INSERT STATE/COUNTRY OF BUSINESS REGISTRATION], without limiting any mandatory rights available to consumers under applicable law.
Section 22 – Privacy and Data Protection
We take reasonable technical and organisational measures to protect personal information collected through the website.
Depending on your location, you may have rights relating to your personal information, including rights to request access, correction or deletion and to object to certain forms of processing.
Further information is available in our Privacy Policy.
Section 23 – Changes to These Terms
We may amend these Terms from time to time.
The current version will always be published on this page.
Where appropriate, the date of the latest update will be displayed at the beginning or end of these Terms.
Continued use of the website after revised Terms are published constitutes acceptance of the revised Terms, subject to applicable law.
Section 24 – Contact Information
Questions regarding these Terms of Service can be sent to:
Mercy’s Edge Official Email: [INSERT MERCY’S EDGE CONTACT EMAIL]